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Our Customers Views

Joanne has always been supportive and informative from the beginning of my apprenticeship

I thought I’d give some feedback after having Joanne Alison as my Training Consultant. Joanne has always been supportive and informative from the beginning of my apprenticeship. When I first started she understood that there were going to be a lot of things that I would be confused by, like how to work Ecordia, how to create plans and how to add and submit evidence. Because Joanne is so positive and gives off the impression that you can talk to her about anything, it gave me the confidence to ask her whenever I wasn’t sure of anything. This meant I was always
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Thank you for the opportunities I have been given!!

I have been experiencing my apprentice opportunities from Lauren Gulliver, and I can't express into words how much of an amazing help she's been. I am so happy to have been out with someone like herself to gain my opportunities! Within my two experiences I am so grateful for her help. The extra emails and help guidelines she's given me and through that I was given an opportunity to on go a new career, with many fingers crossed. I feel to have known her for a long time with only speaking to her for a short period of it which makes me
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I just wanted to send a quick message to let you know how much I love Amelia and Juliana

I just wanted to send a quick message to let you know how much I love Amelia and Juliana. I started my apprenticeship with Amelia as my trainer as I was meant to be based in Reading. However, I ended up being based in London. Amelia was my trainer for a few months and was very helpful and very understanding and always helped me if I had any questions. I then swapped to Juliana and felt the exact same about her. She was always bubbly and happy to help. She would always call me to see how I was getting on and make sure I
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She truly is an asset to your team

I wanted to take this opportunity on completion of my Recruitment Qualification to give feedback on my assessor, Emma Beevor. It has been an absolute pleasure to have had her continuous help and support over the past 2 years through both my Level 2 and Level 3 courses. Emma has always been happy to offer advice and guidance to me even during out of hours, continuously making me feel at ease. My journey through my Apprenticeship’s has been thoroughly enjoyable because of Emma and it has encouraged me to want to continue building my qualifications and recommend Key Trainings services wherever
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Key Training helped me find my footsteps to the career I have today

Key Training helped me find my footsteps to the career I have today. I completed the Level 2 Certificate in Principles of Business Administration in 2014, which then gave me the ambition to gain further qualifications and become part of the management team.  Four years later I am now responsible for Human Resources and Quality Management.  Having an aim was the key to my success.
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He sounded really friendly and easy to talk to over the phone, as well as professional

I am an Apprentice myself with Key Training and I had a phone conversation with Paul Holmes yesterday. He also emailed me and I thought I would leave some feedback as requested on the bottom of the email and just pop a quick email over to say he sounded really friendly and easy to talk to over the phone, as well as professional.
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Cheryl is my trainer and I wouldn’t want anyone else

I started my course on the 8/08/2016 studying recruitment, Cheryl is my trainer and I wouldn’t want anyone else. Cheryl always comes in with a smile and brightens up the day. The best feature about Cheryl is she is always there to help and whenever I get stuck she unsolves the problem. When I first started this role I had no idea about recruitment but Cheryl has built my knowledge and I have a clear understanding in the recruitment industry. When I was at school I used to detest doing my homework but now when I get a piece I look forward to
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My Assessor was Cheryl Double and I have nothing but praise for her

My Assessor was Cheryl Double and I have nothing but praise for her. Throughout the whole experience she has been majorly supportive from the start and has always motivated me to take the next step and even helped to motivate me to take some extra steps in adding an additional unit to my course. Cheryl is very understanding, supportive and friendly, and has made this whole experience very enjoyable and not at all stressful like I had worried before I had begun. If I do decide to take on my level 3, I would be very happy to work with her
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Everyone has been very supportive and have learned me things I’ll never forget

I am due to complete my apprenticeship soon. I'd like to give a feedback account! During my course at my employer, I have really enjoyed my time here on my Apprenticeship. I feel like I have came along way by being here as I have been supported so positively which has made me come a long way and out of my shell! I am really happy with where I am now as a person I have grown into a young lady from the help of my employer. I have also expanded my knowledge about daily life, which has opened my eyes about
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The guidance and support I recieved from Cheryl Double was fantastic throughout!

I want to leave feedback following completion of my NVQ in Customer Services Level 2. The guidance and support I recieved from Cheryl Double was fantastic throughout! I cannot praise her enough for all she has done for me to help me achieve this qualification. Always friendly and very helpful.
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I just want to say huge congratulations on employing such a great gentleman

I just want to say  huge congratulations on employing such a great gentleman. I hope Joshua is a great asset to the team. He is very professional, mature, and can have a little bit of a laugh on the phone. Professional at all times, even outside of work hours. He is very keen and he always puts the client 1st, as far as I can tell. He has worked hard to help me out and I can assure you that he is a great chap. I wish you the best of luck with Key Training and I wish Josh the best of future!
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Suzanne is lovely and has been really helpful

I have been asked by Suzanne Terry to pass over my comments to you regarding my Apprenticeship. I have basically really appreciated yourselves finding me my placement as I am going to be kept on in a full time job after it ends in October. I will have achieved a Level 3 in Business Administration (Advanced Level Apprenticeship in Business Administration Diploma Level). Suzanne is lovely and has been really helpful. The staff are very friendly in the base in Dean Street Newcastle the few times that I've needed to visit too.
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Joanne has been my assessor for nearly a year and has really helped me to complete my Apprenticeship

I am emailing you in regards to feedback on my NVQ assessor, Joanne Allison. Joanne has been my assessor for nearly a year and has really helped me to complete my Apprenticeship. She has always been willing to help if needed and has been really supportive and helpful. I found that she was very approachable and easy to talk to which made it easier when needing help or asking questions when not understanding something. She was always smiling and kind when she came into the office and made visits enjoyable.
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I work with Laurie and I find the way she teaches brilliant

I am currently doing a Customer Service Apprenticeship. I work with Laurie and I find the way she teaches brilliant. I understand everything and she really helps me out.
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I am very happy to have had Cheryl as my Trainer

You might be aware, today I completed my training with Cheryl. I am very happy to have had Cheryl as my Trainer. I had trouble with my first work placement and I feel that Cheryl went above and beyond expectations and I am very grateful for all of her help and advice with this. With her help and support I am now in a work placement that I can enjoy and also have the potential to progress and grow. Cheryl helped me throughout the process with understanding the wording and how to use Ecordia and was always willing to help. Once
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Laurie is an absolute credit to your organisation

I know I have given you feed back in the past As I have said in previous emails to you and Laurie. George is another good find by your company and he is working well. He does need a lot of tuition and I find that sometimes difficult to deliver effectively. I have had a conversation with Laurie about this. Laurie Bowler has been absolute fantastic. She has helped and guided me, showing me how to manage and develop Georges learning program. She has reassured me that I am doing the right thing. Her guidance and reassuring professional manner is a breath
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Emma and Lauren have both been amazing!!

Hi just wanted to say Emma and Lauren have both been amazing!! Finally got myself an Apprenticship and wouldn't have been able to do it without them! X
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They were both exactly what we briefed you on finding for us

Could I take this opportunity to say how impressed I was with the two candidates that were sent to me for interview today.  They were both exactly what we briefed you on finding for us. I was very impressed with the way that they understood the role we needed filling and what questions they needed to ask us; preparation I was told that Lisa had undertaken as part of the service you give to candidates and providers. Please compliment Lisa on my behalf on an excellent job. We had also been interviewing other candidates from another agency.  I can only
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He was kind and understanding

Good afternoon I am emailing you to tell you that I had a good experience with Josh because he was kind and understanding.
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Throughout my apprenticeship Suzanne was nothing but supportive and patient towards me

My name is Jess and I am now, thanks to Suzanne, a full time employee at Managed Fleet Services. Throughout my apprenticeship Suzanne was nothing but supportive and patient towards me. She gave me the motivation to push through my apprenticeship even on my bad days which has inspired me to work harder to give people the motivation she has given to me. I would like to make her recognized for her hard work and dedication to her learners as without her talent and thrive I don’t think I would have completed the apprenticeship anywhere near the standard I did. Without Suzanne I
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I have just finished my apprenticeship and had Amelia Lloyd as my Key Trainer

I have just finished my apprenticeship and had Amelia Lloyd as my Key Trainer, I am writing just to say she was outstanding throughout the whole process and was patient with me. She always gave me the support I needed and was always there if I was confused or needed help with anything. If you can please pass my thanks over to her that will be great. Many Thanks.
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They were both extremely helpful and patient towards me

I would just like to provide some feed back on the help given to me by Imogen and Kristian in for the past few weeks as they've helped me to get an apprenticeship. They were both extremely helpful and patient towards me. They provided me with all the information I needed and did a great job. So thank you for all their help! Hopefully I'll be in contact with them again in future over the course of my apprenticeship!!😊
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I would never have passed my English without you

Just would like to say thank you for all you have done for me over this last year and pushing me to the best of my ability and having faith in me. It means a lot and you are one amazing women, very hard working and deserves all the happiness in the world. I would never have passed my English without you. You have just been my teacher and have been there to support me through all of the hard times as well and I appreciate everything you have done. I promise I will send you pictures of little man
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The service from your Newcastle office is simply outstanding

Just a quick opportunity to give feedback based on our organisation requiring 3 apprentices recently. The service from your Newcastle office is simply outstanding, I’ve never experienced a recruitment or training agency who can fulfil apprenticeship vacancies as efficiently and quickly, literally within a couple of days of discussing requirements, we have had candidates in for interview, and available to begin their apprenticeship with us within days. Incredible service, and we will continue to work together on this basis. Individuals who deserve credit from the Newcastle office are Lauren Gulliver, Amanda Leightley and Daniel Lister. All of whom have been a
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She is a great help and person to speak to about an Apprenticeship

I am just emailing you to leave some feedback about an employee from your company called Emma Schofield. She is a great help at matching you up with interviews despite some being unsuccessful. She is a great help and person to speak to about an Apprenticeship. I really appreciate her help. Thank you.
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I have just completed the Level 4 NVQ Diploma in Business Administration

I have just completed the Level 4 NVQ Diploma in Business Administration. David’s pre-existing knowledge of Level 4 qualifications was clearly evident and led to my being able to progress much more quickly through the qualification than I had previously. I especially found his guidance on the technical certificate assignments of a very high standard, both in terms of drawing out my existing knowledge and signposting me to useful support material to develop my understanding in areas with which I was not as familiar. His enthusiasm for the subject matter also shone through, which, as a trainer myself, I can appreciate
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He has been an amazing help

I'm just writing this email to give feedback on one of your employees, Joshua Pohl He has been an amazing help and carried me through the whole process of getting an Apprenticeship. He went above and beyond and really cared about his job. He deserves the feedback. Also I'd like to say thank you for the services you provide.
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Joanne Allison could not have been a better Training Consultant

I would just like to give you some feedback as I am at the end of my first year of my course and am soon to be moving on to Level 3 for Business Administration. Throughout the entire programme, I have been very happy with the help and guidance I have received. Joanne Allison could not have been a better Training Consultant. She was always available when I needed to ask queries about different units and went out of her way to make sure I was never struggling and had all of the information I needed. Joanne has been a big
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Special thanks to Natalie and Laura

I've just completed the Business and Administration NVQ3 and I would like to thank the Key Group. Special thanks to Natalie and Laura for their hard work on me - massive support and help. Thank you very much!
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I found Juliana had a very professional approach to her work

I would just like to comment on how I have enjoyed working with Juliana Smith during my NVQ. I found Juliana had a very professional approach to her work with a can do attitude and it was due to this that has helped me complete my NVQ. Since Juliana became my Assessor I feel she has fully supported me during my NVQ and always been available to provide help when I needed it.  I have found it difficult to balance the NVQ with my daily job but Juliana has helped me by arranging telephone assessments to complete the units required.
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Laurie was such a lovely Assessor and helped me when I needed help

I have just finished my Apprenticeship with Key Training doing level 2 Business Administration. My Assessor was Laurie Bowler. I would like to say a massive thank you to Laurie as I wouldn't be where I am today without her help and support. Laurie was such a lovely Assessor and helped me when I needed help. She was a shoulder to cry on when I was stressed about work and also listened to my problems with my personal life. I don't think I would have passed successfully if I didn't have her as my Assessor. Thank you for everything Laurie!!
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My tutor and inspiration Monique Heery have been truly phenomenal

I trust this finds you well. I am writing to inform you of my satisfaction with Key Training programme. I have completed Level 4 Higher Apprenticeship in Management, and my tutor and inspiration Monique Heery have been truly phenomenal. The course itself served me greatly and I would like to thank everyone involved.
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George was easy to talk to and very attentive

I would like to take this opportunity to commend George. He visited our branch recently to discuss a possible Apprenticeship.George was on time, very clean and smart in appearance. When he started to explain the programme, he knew his subject matter. George was easy to talk to and very attentive. He gave timescales to expect to hear back from him and he fulfilled this. Please pass my sentiments to George and I wish him more success.
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Cheryl has been a tremendous help

I am writing to you because I feel it necessary to share some feedback with how things were going with my Apprenticeship. I would also like to mention how pleased I was throughout the entire process. My time within the company made me feel overwhelmingly welcome and everyone there has managed to put up with me and my constant mistakes to build me up to the employee I am today. With no exception, my Assessor Cheryl has been a tremendous help with the way she has been involved with my learning process and building up on my experience as I've progressed through
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An amazing trainer for the past 2 years

I'm just coming to the end of my 2 year apprenticeship with Joanne Allison. I started doing my Level 2 and then proudly moved on to do my Level 3. Joanne has been a really supportive and understanding trainer through these past 2 years and has done more than just help me with my NVQ. Joanne will always help with any problems I may have and is always happy to help with anything. She is always there to answer the phone if I have any questions and really has been an amazing trainer for the past 2 years and I really
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She is always very cheery and always so lovely

Joanne Allison has been my trainer since first starting my NVQ 2 years ago and she has been an amazing support, She has always been very approachable and always been very helpful whenever I have been stuck on the NVQ. She has been a really good trainer to me over the past few years and has always been available whenever I have needed her. Whenever she comes to visit me she is always very cheery and always so lovely.
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Nothing is ever a bother for Anne and you can tell she loves her job

I have now just about finished my 2 year apprenticeship with Key Training, and I would just like to say how grateful and appreciative I am of having this opportunity and having Anne as my Tutor for the past 2 years. I have been fortunate enough to have someone like Anne with me for the past 2 years to get me through this, through thick and thin. Since day one Anne has been very helpful through all of my work giving me positive feedback when appropriate, and feedback on when I have needed to add something on to my work and/or
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My experience with Cheryl Double has been nothing but positive

I am writing to you to give my feedback on my Apprenticeship Experience. My experience with Cheryl Double has been nothing but positive, she has offered all the support I needed I order to complete my coursework to the best of my ability. My other colleagues have been with a different company, in comparison they have had little to no support and their coursework has not been set on time. With Key Training I have had a very positive experience and I wish to continue under your services if possible and complete a Sales level 3 Apprenticeship. Furthermore, I believe that
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I couldn’t have asked for a better person

I have just completed a level 2 sales apprenticeship with Cheryl Double and would like to give you some feedback about her help throughout the year. Cheryl helped me all through the course to complete everything and was always letting me know how to get into contact if I ever needed help. She helped me to complete everything to a good standard and kept me well aware when everything needed to be completed by and what the next task would be. She gave regular feedback to my directors to let them know how well I was doing and I couldn't have asked
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I have passed my level 1 maths!

Have just been given the good news that I have passed my level 1 maths! Really chuffed as have always gone to pot at the thought of an exam! I have been guided by Beth Rogers who has been extremely helpful throughout my learning process. Very professional and I felt I could ask for help at anytime. Big thanks.
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I am very pleased with how things are going!

I have been under the training of the company for 4 months now. I started with a 3 month Traineeship and have now been working 1 month into my apprenticeship. I am very pleased with how things are going! I have learned so much that has set me up for the rest of my life and I wouldn't have had any of this if it wasn't for Key Training helping get the role and helping through the duration. In particular I would like to point out 2 members of staff that have made this a happy and worthy process: Sue MacLusky who helped
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Cheryl Double has been a pleasure to work with

I just wanted to send you a quick email now I have completed my NVQ Customer Service Level 2 Diploma. Cheryl Double has been a pleasure to work with - friendly, fun and supportive. Cheryl was very accommodating when I informed her I was leaving Ansaback, where I had initially started the course, & was more than happy to continue via telephone interviews & visiting me at my new employers. I would recommend this course to anyone who is looking to further their education & experience within the Customer Service Sector. I hope this information is useful.
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I look forward to working with her in the future

I have recently completed an Intermediate Apprenticeship in Supporting Teaching and Learning in Schools and was placed with a tutor called Kayleigh Kulkarni who has supported me with the functional skills. She has been a great support and helped me through any difficulties I had. She has been encouraging, helpful and patient. I don't think I could have passed all 3 of my exams without her. I have been very lucky to have been placed with her. She explained things clearly and was positive with my ability from the start. Any problems I had I could contact her and she
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Having Laurie I’m never worried to Email or Call

I’m Lillie Baker and I have been working with Laurie Bowler from Key Training completing my NVQ. Having Laurie I’m never worried to Email or Call because she always gets back to me and helps. I was stuck the past week with ICT work and we were on the phone for half an hour whilst she helped and explained to me what I should be doing. Laurie being so supportive makes me very happy and confident to go on with my NVQ. Thank you so much.  
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I am very happy to be doing my NVQ with Laurie

I’m David Burr and work with Laurie Bowler of Key Training. Laurie has been very helpful with my NVQ work and has always given me great feedback and support in regards to my studies. Laurie is very friendly and I can always contact her at any time and she will listen and help, or if she is unavailable she will contact us back as soon as she can. I am very happy to be doing my NVQ with Laurie.  
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Aimee Grace and Jake Debenam

Aimee Grace and Jake Debenam were both really polite and helpful with regards to helping me with an Apprenticeship.  
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She is absolutely fantastic

I just wanted to drop you a quick email. We have another apprentice at the moment, a lad call George Long. George is another good find by your company and we hope he’ll work out just as well as the others we have had from your company. The placement doesn’t stop with finding an apprentice. That’s just the start of the process. The hard work starts when, the apprentice develops into a valued member of staff and becomes an important asset to the business. It’s at this stage, when we need a professional tutor and mentor. Laurie Bowler: To develop an apprentice we need
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I have thoroughly enjoyed the experience

I have completed my 2 year apprenticeship with Key Training and have successfully achieved a Level 3 NVQ qualification in customer service. I have thoroughly enjoyed the experience and found it very rewarding. My mentor Suzanne has persistently advised and assisted me throughout the process and I can't thank her enough. I hope to apply my teachings and qualifications into later career opportunities while striving for success.  
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Very happy to have Lauren helping me

I am emailing in regards to Lauren Gulliver. Lauren is extremely helpful and most importantly quick at getting back to me. Due to my current situation the faster I find out information the better. Very happy to have Lauren helping me.  
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She is patient and shows you exactly where you have gone wrong

I just wanted to say Laura Bell has been helping me with my English functional skills. She is fantastic I really doubted myself before, and Laura has really boosted my confidence. She is patient and shows you exactly where you have gone wrong. I really feel I would not have got through this without her support. I'm pleased to say I passed both my English papers.  
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I would love to tell you how helpful Ann has been

I have clicked on the ‘How am I doing ‘ tab, to bring up a link of your email. I would love to tell you how helpful Ann has been in this year I have spent with her, she is a very nice lady and she has helped me out a great deal in gaining my apprenticeship. We have communicated very well, she has even contacted me on weekends and bank holiday weekends to ensure I am up to date on my work.  
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I am so relieved and thankful for Laurie being so helpful today

Just thought I would write a quick email explaining how helpful Laurie has been to me since I have been with Key Training. Last month, I was quite behind with my tasks that I had been set which made me really anxious to explain to Laurie that I was behind. Laurie had visited me this morning and was really understanding and helpful! She explained fully my tasks for this month, how I could research them if I was stuck and also added she’s there if I have any queries or doubts. I am so relieved and thankful for Laurie being so helpful
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Azz Salam

Hi Jim, just emailing to give my feedback on one of your workers named Azz Salam. He was very helpful and great to work with. He got me an interview for a great company and with his help I got a good job on the first attempt.
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She accommodates us where ever possible

Having just had Laurie in to visit two of our apprentices for their observation. I would like to compliment her on her professional and supportive manner. It is always a pleasure to see her in the office. She accommodates us where ever possible. As a former teacher I can see she is an asset to your company. I feel it is always important that people receive praise where due as society seems to be quicker to criticise.
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My learning provider is really helpful

I've completed almost 70% of my Teaching Assistant Apprenticeship and I feel that I have gained a lot of experience working with children of mixed abilities and different backgrounds. Working with experienced professionals I have learnt many important and essential skills which will be really helpful in the future. My learning provider is really helpful and she supports me when I need help with my course. I would like to say thank you to everyone in the Apprenticeship team, all staff in School and especially to my learning provider for helping me.
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Both Adam and Lauren have been incredibly helpful and professional

I just wanted to say how pleased I was with the service I have recently received from your company.  Both Adam and Lauren have been incredibly helpful and professional.  They provided quality candidates and worked well to ensure the recruitment process went smoothly and quickly. I have used a few companies during my search for apprentices but Key Training has impressed me the most.  You will be my first point of call in future.
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Ann & Lauren have been a great help

My apprentice is coming to the end of her first year with us via Key Training, and I can honestly say that Ann & Lauren have been a great help and have assisted my every query and explained in depth when required. I have never struggled to get hold of them when required and Ann has always been punctual with her visits together with being polite and presentable. Emily (my apprentice) has progressed massively and I believe this is with the assistance of Key Training, as well as ourselves. I would definitely look in to getting another apprentice in the near future and
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Sue has been amazing over the past year

I would just like to let you know that I have just finished my Apprenticeship with Sue Howes as my Training Consultant! Sue has been amazing over the past year. She has always supported me and always helped me when needed. She’s also always believed in me, even when I didn’t. I couldn’t have asked for more help from Sue, she really was an amazing help over the time I’ve been at work, even when I wasn’t due to see her and I needed her help she would always take the time to come and see me! Sue work incredibly hard
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I have just completed the level 2 Supporting Teaching and Learning Apprenticeship

I have just completed the level 2 Supporting Teaching and Learning Apprenticeship. I wanted to take a moment to inform you how lovely and helpful my tutor has been. Taslima Iqbal, has been extremely encouraging and supportive throughout my training. She has been available for contact anytime I have needed her and this has included outside of working hours. She has been understanding and patient and has been more than happy to explain things to me and guide me as needed. During this year, I experienced a personal issue in my family and during this time Taslima was very kind and understanding and
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He has been excellent and is giving me all the help I need to start my career off

Hello, I am writing to give feedback on one of your employees Joshua Pohl. He has been excellent and is giving me all the help I need to start my career off. I am very grateful for all the work Joshua is putting in to find me an Apprenticeship. I couldn't thank him or the company enough. Thank you.
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I have just completed my Apprenticeship in Administration

I have just completed my Apprenticeship in Administration with Key Training. My assessor was Angela Baldwin and I feel she was a great attribute to me succeeding in my course and I would recommend her highly to anyone considering doing an Apprenticeship in the same field of work through Key Training.
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Callum has been amazing and I couldn’t thank him enough

I applied for one of your apprenticeships a few weeks ago and a few weeks after I was contacted by Callum Harris offering me interviews left, right and centre and without his help I would not of had gotten this far and been accepted for the apprenticeship I finally have! He called every time he had news for me, checking up on how I was doing, even on annual leave he called to make sure everything was going fine and made sure someone checked up on me while he was busy! Callum has been amazing and I couldn't thank him
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Both of them had done a great job and motivated me a lot to work at best

I am an apprentice at NASCO (UK) LTD doing my level 3 Business Admin course. I am writing this email to THANK YOU for allowing two lovely ladies (TAMMY REYNOLDS and LAURIE BOWLER) to be my mentors. Both of them had done a great job and motivated me a lot to work at best. They always helped me with my work and explained the criteria effectively to me when I required their help. Just to request you one thing that could you please kindly praise them and appreciate them for their hard work and investing their time in helping their candidates.
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Azz has been amazing from start to finish!

Recently I have a applied for an apprenticeship via Key Training. My application has been taken by recruitment consultant Azz Salam. Azz has been amazing from start to finish! I have applied for various roles in the past and none have been done with such calmness and no one has shared my passion for the application as Azz did. Not only has Azz taken my application from the very beginning and stayed with it past my interview today, he has also made me feel very comfortable. He has offered his advice for the interview process and made sure I was thoroughly prepared
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She really is brilliant and an asset to your company

Overall, I have mostly enjoyed having Laurie over the last few months: she is very thorough, and when we have our face-to-face visits I always feel as though I have her full attention and support. I find it hard communicating via email with her sometimes as I feel that her patience can wear if I ask slightly repetitive questions, but I have to work with extremely clear instructions – especially as Ecordia can be difficult to work and find what I need. I’m hoping to have Laurie continue with me if I choose to go onto the next level of my apprenticeship
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She made us feel at ease and helped me a lot throughout this year

I’ve had Angela Baldwin as my Apprenticeship lady and I just want to let you know me and my supervisor Caroline think she’s absolutely fabulous! She made us feel at ease and helped me a lot throughout this year. Anything I have not understood she’s able to explain it to me. I just thought I’d let you know that Key Training/Angela have been amazing!
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The service and friendliness I have received from Sharon and Imogen has been fantastic

I just wanted to take a minute to email you in regards to Sharon Lynn and Imogen Young. Since looking for a new apprenticeship provider, I have tried a few different companies, and not a single one has compared to Key Training. The service and friendliness I have received from Sharon and Imogen has been fantastic. I literally can’t fault them in any way. They’ve given me faith in apprenticeship companies again and have made this process so simple, as well as finding us 3 apprentices! Please can you pass the feedback on, I really appreciate all their help and support, they’re
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Thank you Partridge Homes

Thank you Partridge Homes for taking me on, giving me this fantastic opportunity, feeling like part of the family, allowing me to grow and being there for me. Love James !!!
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He was really nice and friendly

I just wanted to give some feedback on Michael Cherry-Downes. I’ve now received a job offer from another training provider and company and accepted it but around the same time I applied to Key Training too and Michael was the one that got the ball rolling and he was really nice and friendly. When you are applying for any job, especially an Apprenticeship, I think it’s good to have someone who’s like that.
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I am truly going to miss you Suzanne!

I just wanted to email you and say a massive thank you for everything you have done in the last 11 months. Throughout my apprenticeship you have not only provided professional support but also be extremely helpful with several personal issues. I constantly looked forward to when we had a meeting or when we could catch up. You have been a wonderful support every step of the way and always make sure I had something to look forward to. I cannot thank you enough for everything you have done for me not just professionally but personally you pushed me to be confident
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Callum Harris has been a massive help over the last few days

I would like to let you know that Callum Harris has been a massive help over the last few days, giving me as much information as possible about the Apprenticeship and getting others interested in me. I have now been accepted for a job role and some of that is on behalf on Callum's good work.
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I have thoroughly enjoyed the course

I have been completing a Business Administration Apprenticeship Level 3 with Suzanne Terry and would just like to pass on my compliments of how supportive she has been through the past year and understanding when I have had to rearrange appointments etc. I have thoroughly enjoyed the course.
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I have learnt so much, and it’s all thanks to you!

To Vicky, I really appreciate all the hard work you've done to help me. I have learnt so much, and it's all thanks to you! Your guidance and support has been amazing! Best Regards Kasia
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If I were her employer, I’d give her a pay rise

I'd just like to say that Molly has been a great help in helping me get my apprenticeship. She is a very organised, well humoured employee. If I were her employer, I'd give her a pay rise. this woman is a life saver...
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Juliana was supportive and helpful and on hand to answer any queries

I would like to say that I have finished the L2 Business Admin Apprenticeship with Juliana Smith. Juliana was supportive and helpful and on hand to answer any queries. Please pass on my positive feedback.
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I struggled with maths at first but after some great help I have now passed

I would like to inform you what great help Dan Gray was at supporting me with my maths. I struggled with maths at first but after some great help I have now passed. I’ve also had a lot of support from Angela Baldwin who has helped me when needed from start to finish.
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The children enjoyed the morning and found it both beneficial and worthwhile

Feedback for Imogen Young from Cleadon Church of England Academy. Click the Read More button to see the full letter.
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I couldn’t have asked for a better Tutor to spend my year with

Hello, I have just completed my Apprenticeship with Key training and I am wanting to give some feedback on my Training Consultant. Throughout my entire Apprenticeship Cheryl has helped me. I have never been stuck or felt like I had no one there to help me with any of my questions. I was behind on my work for some personal reasons and Cheryl helped me to get back on track and always allowed time for me so I could catch up and not feel like I was behind on anything, which would have stressed me out. I find that Cheryl goes above and beyond for all her learners,
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She was a great mentor and helped me through any problems I had

I would like to give feedback regarding Juliana Smith @ Key Training. She was a great mentor and helped me through any problems I had. She was always friendly and stayed in contact throughout the whole process.
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Kayleigh was my functional skills tutor, and went above and beyond to ensure I finally passed my maths exam

I have just completed my apprenticeship with yourselves and have been asked give some feedback. I would like to say a big thank you for the help and support I have had, especially for the help of Kayleigh Kulkarni. Kayleigh was my functional skills tutor, and went above and beyond to ensure I finally passed my maths exam. Kayleigh would make up papers for me, on topics and didn’t understand and we would keep doing them until I understood them fully.
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I cannot thank Angela Baldwin and Key Training enough

I write in respect of the completion of my apprenticeship and would like to give my feedback. Throughout the time on being on my apprenticeship I was tutored by Angela Baldwin and I can confirm that I am more than satisfied with the help and support she has provided me. I feel that throughout some months of completing assignments, I struggled and without the help from Angela, I do not think I would have completed on time or at all. If there was any time throughout my apprenticeship, where I doubted myself and my abilities Angela was always there to give me
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Juliana is so professional in her job and is very kind

My name is Mireille Godfrey and  I have just finished my first year in Business Administration Level 2. I would like to thank you for allowing me to do this course. My tutors name is Juliana Smith and she has taught me so much. Juliana is so professional in her job and is very kind. I don’t think I would have finished this course if it wasn’t for her determination  in keeping  me focused. I would also like to mention Philip Tatham from your Functional Skills Academy -  between them I have now passed my English, Maths and ICT level 1. When
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She has been absolutely fantastic

Just wanted to provide some feedback on your employee Amanda Leightley. She has been absolutely fantastic in helping me find a new apprenticeship and has been continuously supportive throughout interviews and helping me find vacancies in my area. I have applied for a range of different training companies in the past and she has been by far the most helpful person that I have been in contact with, ensuring that every email I sent was replied to and any questions I had were answered.
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Once again very impressed with Samantha, she is an absolute credit to your team

I have had a great journey thus far with Samantha Jones from your recruitment team and have been very impressed with how she completely understands the type of candidate we are looking for, which can be quite difficult as we are a specialist welfare to work and work based learning recruitment agency. Samantha has made the process of hiring 2 apprentices from yourselves in the space of 2 weeks very efficient and enjoyable and I would not hesitate in recommending Key Training to any one in my network looking to hire an apprentice. Once again very impressed with Samantha, she is
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My name is Ollie Smith and I just secured an apprenticeship through Kristian Hammond

My name is Ollie Smith and I just secured an apprenticeship through Kristian Hammond and would like to tell you that he has been more than helpful and is extremely good at the job. I feel like he deserves some kind of recognition for the work he does. Many thanks.
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Laurie so far has been an excellent trainer

It has been recommended to get in touch with yourself to give some feedback in regards to my current trainer Laurie Bowler. Laurie has been my trainer for the past 10 months, She is helping me achieve my Level Two NVQ in Business Administration. Laurie so far has been an excellent trainer, right from the start she has provided all of the information, support and advice I needed to be to achieve the highest rate of progress possible. Laurie has answered every question I may have and has guided me fantastically through the course. I believe that from visits and telephone reviews with
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Feedback on my Journey with Key Training

Feedback on my Journey with Key Training- Over the last 4 years I have completed my NVQ Level 2, 3 and 4 for Business Admin. In par with that I have had four career developments. Starting from 2012- Elective Admissions Clerk Deputy Elective Admissions Manager Elective Admissions Manager Assistant Manager General Surgery and Urology – Present Day The completion of my NVQ levels over these years has helped me with being able to achieve these positions as it has helped with my development and knowledge. Also the increase in my qualifications has allowed me to meet the Person Specification for the roles from essential to desirable.
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Key Training has certainly left a positive impression on me

I am writing to inform you of what a wonderful experience I have had with Key Training. Although belated, I do feel the need to inform you of what excellent service I received from Chloe Abbs. When I was looking for an apprenticeship previously, she was extremely helpful and professional (whilst also being very polite). I must add that the sheer politeness and approachability of Ms. Abbs (along with her high level of professionalism) really did make finding an apprenticeship easier. Although I did end up taking an apprenticeship with another training provider (this was last year), I must assure you
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I’m really enjoying my apprenticeship

I’m really enjoying my apprenticeship and think its going well as well as the learning I’m doing with it. Laurie has been really great, since I first started she made everything extremely clear for me of what I had to do she also made it clear that I could contact her whenever I needed her help with work or needed resources etc. which I have asked for before and she was extremely helpful.
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I was happy Juliana was my Tutor as she made me feel comfortable

Juliana Smith was my Apprenticeship Tutor and she helped and supported me through the whole process. I felt that I could ask her any question and would be able to answer. Through the Apprenticeship process she was also able to lend support and advice about office/work life which helped me settle down in the job quicker than I would have if I didn’t have her. One of the key things I think Juliana did was the fact that I never felt overly stressed with the Apprenticeship while working full time as I knew I had the support of her the
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I would like to take this opportunity to say thank you to Key Training, in particular to Julian Smith

Following the completion of my level 4 in Business Administration, I would like to take this opportunity to say thank you to Key Training, in particular to Julian Smith. My initial tutor Kasia, moved on a few months after I started and I did not get a chance to meet her replacement. Following this my work was assigned to Juliana, who was very supportive and helped me bring my work up to the standard of the IV. Juliana’s support and encouragement has showed me that I had the knowledge to complete my assessments independently and did not need to rely on
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She has been a great help and support over the past year

I have just completed my Business Admin Level 3 course with Juliana Smith as my Assessor. She has been a great help and support over the past year.
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I am not going to lie when it comes to maths I get frustrated!

I hope you are doing well? This is just a quick email as I have been asked to give feedback on my tutor/support worker. I was assigned to Kayleigh Kulkarni for extra help with my maths after I failed my first exam. I am not going to lie when it comes to maths I get frustrated! I felt as though Kayleigh was very patient and understanding. She always told me I had the potential to pass and that I just needed to have confidence in myself. She is half of the reason I can say I've finally passed! (My hard work
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Sue is a credit to your organisation

I just wanted to drop you a line to extend our thanks to Susan Howes, who has been our contact at Key Training for a few years now. We have now finished our training programme, but should we need any help with anything in the future Sue will be the first person I call. Sue has consistently shown a fantastic level of understanding to both us and our young apprentices, and they have spoken highly of her. Sue is a credit to your organisation.
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They have literally changed my life

My names Tyrell. Recently I had been applying and applying for apprenticeships and going to interview after interview, hoping to find the correct one. On Monday the 6th of this month I went to an interview and managed to get the role and I honestly believe that I could never have had the courage and persistence to keep on going to these interviews if it wasn't for your employees Samantha Jones and Joshua Poll. They have literally changed my life. It was going downhill, I was failing at college so I dropped out and my mom was forcing me to go
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Great training consultant!

I thought I’d send you an email just to make you aware of how supportive Susan Howes has been when carrying out both of my qualifications and functional skills in maths. She is very organised and makes the qualification look easy! Great training consultant!
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He has a very bright future

Just writing to you as I have great things to say about one of your Key Training trainers. I've just completed an Advanced Business Administration Level 3 Diploma Apprenticeship.  Daniel Lister was my trainer and I would just like to tell you how amazing he was through the whole thing. He was friendly, professional, very knowledgeable, easy to talk to and he always went out of his way to help me progress through my apprenticeship and he has made the whole experience joyful. It was an absolute pleasure to work with him and I am so grateful to him for
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Archive

Please click the heading "Archive" above and then select the link to view all customer views prior to March 2017. Our Customer Views Archive
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Latest News

The Apprenticeship Levy: The impact so far

The Apprenticeship Levy came into force on 6th April 2017. After its first three months in action, Jim Clarke, Chief Executive of Key Training, considers the effects it’s had on the country so far. According to our research, approximately half of the c.20,000 companies who are liable for the...
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