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I feel she went beyond what I would have expected

I am writing to give some feedback on Joanne Allison.

Joanne has attended our practice for a number of years now as she has been the Training Consultant  for all of our Apprentices (and we are on number 8 currently).  I have always found Joanne to be very approachable and she is friendly but always professional.  I find her interaction with the apprentices to be encouraging but firm when required and she is always well liked and received by them.  We have recently had a difficult young lady who Joanne helped me out with on a number of occasions and I feel she went beyond what I would have expected to try and help me with a difficult situation.

Kind regards

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