I have just completed the level 2 Supporting Teaching and Learning Apprenticeship.
I wanted to take a moment to inform you how lovely and helpful my tutor has been. Taslima Iqbal, has been extremely encouraging and supportive throughout my training. She has been available for contact anytime I have needed her and this has included outside of working hours.
She has been understanding and patient and has been more than happy to explain things to me and guide me as needed.
During this year, I experienced a personal issue in my family and during this time Taslima was very kind and understanding and took it upon herself to offer and arrange a slight deadline extension to enable me to ‘sort myself out’ and then get my work done to the correct level and in enough detail.
Taslima also made contact on occasions she was let down by public transport – I found this very useful and thoughtful as it enabled me to inform my place of work that my meetings with would be delayed instead of being left wondering where she was. Her communication and keeping in contact is impeccable.
I work in a busy main stream secondary school in a special needs department and on one occasion I had to ask Taslima to rearrange an observation visit as it was not suitable for her to come in to school as originally planned. She again was accommodating and effortlessly rescheduled her visit.
Since completing my course I feel I have improved my professional practice and my confidence has increased. I feel I owe this vastly to Taslima who has been very supportive and encouraging during this year.
I appreciate your time in reading this email and feel Taslima is a lovely, friendly and kind member of your staff.