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I’m confident and competent in the role I’m undertaking and gaining a qualification at the same time.

I’ve been enjoying my apprenticeship very much. Suzanne Terry has done an amazing job in guiding me where I need to go and what I need to do. Before I started I had a lot of weakness’s because of having no experience in customer service however now I’m confident and competent in the role I’m undertaking and gaining a qualification at the same time.

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