I thought I’d give some feedback after having Joanne Alison as my Training Consultant.
Joanne has always been supportive and informative from the beginning of my apprenticeship. When I first started she understood that there were going to be a lot of things that I would be confused by, like how to work Ecordia, how to create plans and how to add and submit evidence.
Because Joanne is so positive and gives off the impression that you can talk to her about anything, it gave me the confidence to ask her whenever I wasn’t sure of anything. This meant I was always able to get work submitted on time and ultimately giving me more time to work on the next task. I was even able to find out about skills I had that I didn’t even notice because of the way Joanne explained questions to me.
Overall, my whole experience with Key Training has been great and educational because of the support Joanne has given me. I hope this feedback is helpful.