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She is a true credit to Key Training and I will miss her when my apprenticeship ends.

I’d like to give some feedback on Key Training and my amazing Assessor Suzanne Terry. I am due to finish my apprenticeship and what a crazy difference Suzanne has made not just in my work but also in my outlook in life. I am hardly the same person as I was a year ago. I wouldn’t even look people in the eye, and now, a year on, I manage the shop on my own most days of the week.

Suzanne has always pushed me to meet targets but at the same time made me feel relaxed. Any issue I ever had Suzanne was always happy to help and I never felt as if it was a bother when I was contacting her even though i was sure she would be very busy. At the start of the apprenticeship everything was so new to me and I struggled a little bit. I even thought of giving up before I even give it a go properly but I knew Suzanne wouldn’t let me as she did, and she always has believed in me.

She is a true credit to Key Training and I will miss her when my apprenticeship ends. Thankyou to Key Training as well for giving me this opportunity and, although I chose not to do level 3 at this stage, I know I can come back to you. Thankyou,

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