I would like to take this opportunity to say just how incredibly fortunate I feel to have had Katie Thorpe as my training consultant. Katie was not my first assessor, and before Katie arrived on the scene I was feeling quite disengaged with the whole process and just about ready to throw in the towel. Katie has been a breath of fresh air. She has been utterly professional, supportive and knowledgeable throughout. I very much appreciated how Katie broke the units down into manageable chunks so that I didn’t get overwhelmed by the amount of work, and always talked through the unit to give me a better understanding of what was expected, in a way I could understand.
Because of Katie, I feel I have really been able to get something out of this NVQ and she turned it into a positive experience, and for that I will always be grateful.