Administration Apprenticeship @ Anglia Care Trust

  • Apprenticeship
  • IP5 3SL

Website Anglia Care Trust

Working week
Monday-Friday: 9am-5pm
Total hours per week: 37.50
Weekly wage
Expected duration
18 months
Possible start date
21 Jun 2021
Apprenticeship level
Advanced Level Apprenticeship

Vacancy description

Support in the reception area to deal with administrative queries and incoming phone calls from service users, staff, volunteers and other agencies.
Offer administrative support to operational services where required including minute taking, data entry and archiving.
General administrative duties including photocopying and printing.
Assist with preparing and clearing meeting rooms for use by staff or agencies booked through the room hire process.
Adhere to all relevant policies and procedures within the Business Support service.
Assist the Business Support Co-ordinator in developing the service where required.
Attend meetings relevant to the service.
Comply with quality assurance processes.
Inform the Business Support Co-ordinator when quality assurance procedures may be compromised.
Help to administer the organisations training requirements including booking courses.
Support the Business Support Co-ordinator where needed to ensure all Health and      Safety legislation is adhered to and monitored.
Support with the accurate recording of personnel annual leave and sickness.

Requirements and prospects

Desired skills

Ability to communicate clearly over the phone, via email and face to face and not afraid to ask questions.
User level IT, including Microsoft Word and Excel.
Good attention to detail is vital due to the sensitivity and importance of the information being processed.
Personal qualities

Friendly and approachable.
Willingness to learn
Desired qualifications

GCSEs at grades C/4 or above (or equivalent) in maths and English are desirable but not essential
Future prospects

Progression with the company

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