Customer Service Advisor Apprenticeship @ BEE ECO LIMITED

  • Apprenticeship
  • B42 1DY


Working week

  • 9am-5.30pm 30 Minute lunch break. Total hours per week: 40.00

Weekly wage

  • £200.00

Expected duration

  • 15 months

Possible start date

  • 19 Jul 2021

Apprenticeship level

  • Intermediate Level Apprenticeship

Vacancy description

Bee Eco has been trading since January 2015 where we have been part of numerous projects to help combat fuel poverty in the UK. We have recently branched out into ECO3 to provide a service which we believe to be a fantastic opportunity to help people insulate and heat their homes through government grants. 

Roles and Responsibilities:

  • To answer phone calls
  • Take Messages
  • Make calls
  • Liaise with customers to book surveys or installations
  • Liaise with team members and  Line Manager
  • Liaise with supplier and installers
  • Update various softwares
  • Use Spreadsheets (Excel)
  • Use of Emails
  • Use of Photocopier and Scanner
  • Organise diary
  • Report to Line Manager
  • Request help as and when required
  • Learn on the job

Requirements and prospects

Desired skills

  • Confident
  • Hardworking
  • Initiative
  • Good Telephone Manner
  • Good attention to detail
  • Able to ask questions

Personal qualities

  • Friendly
  • Positive Person
  • Good level of common sense
  • Good Communication Skills
  • Detail Orientated

Desired qualifications

  • 5 x A*-C (9-4) maths and English (or equivalent) desirable

Future prospects

Progression onto management for the right candidate.

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