Customer Service Apprentice

Website BUSINESS MIND LTD

Business Mind Ltd are looking for a brand-new apprentice to join their team! If you are an organised individual with an eagerness to start your career within the industry, then apply now!

Apprenticeship summary
Working week
Monday – Friday 9:30am – 5:00pm
Total hours per week: 37.50
Weekly wage
£175.00
Expected duration
14 months

Vacancy description:

If you have excellent customer service skills, a confident telephone manner and a genuine interest in cars, we want to hear from you.

At Business Mind Ltd, we have a fantastic opportunity for someone to join our Parts Sales team! We are looking for someone who has an interest in selling new car parts and working in an office environment. On a day-to-day basis you will be dealing with the general public, garages, and customers in the automotive trade though various means e.g. over the phone, emails, and Facebook enquiries.

The job is primarily office based and you will be sat at our front counter with a computer and telephone. As a member of our parts team you will be tasked with taking parts requests and dealing with.

 

Responsibilities

  • Answering the phone on our parts line and taking parts requests.
  • Responding to parts requests through emails, Facebook, and other online portals.
  • Dealing with walk-in customers and helping them source the parts they are after.

 

Desired skills 

  • Good people skills
  • Accountancy background
  • Well spoken
  • IT skills
  • Communicative

 

Personal qualities

  • Outgoing
  • Confident
  • Presentable
  • Hungry and driven

 

Desired qualifications 

  • GCSE’s graded A*-C (9-4) in maths and English are desired but not essential. 

 

Future prospects 

  • Full time role available to the right candidate

 

Training to be provided 

  • Customer Service Level 2 Practitioner 
  • Maths and English functional skills (if required)

 

Apprenticeship standard
Customer service practitioner

 

Description: 

Business Mind Ltd. was established on 2007 as an independent Land Rover spare parts and accessories retailer and wholesaler through Online. From the very beginning we operated as a trustful, loyal and expert car part seller. Later in 2015 we started a trade counter. We now have the resources to sell these spare parts and accessories not only in UK but all over the world as per customer requirements by providing quality customer service and by maintaining the standard of this industry. We offer products to the customers with reasonable price in comparison with market. We also use Microcat, JEPC, Partlink24 and Daimler software’s so that we can easily search parts for customers depending on which make of car they have. The car manufacturers we cater for are; BMW, Jaguar, Land Rover & Mercedes.

 

To apply for this job email your details to lauren.gulliver@keytraining.co.uk.