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Creative Thinking and Problem Solving

Course Code: CREATIVE

Duration: 1 Day

Course Aims:

This programme introduces Managers to varied tools and techniques designed to help think through business issues creatively and innovatively. Participants will be introduced to logical and lateral thinking techniques for making decisions, solving problems and harnessing opportunities.

Course Objectives:

On completion of this course delegates will be able to:
▪ Encourage the development of new ideas to improve performance
▪ Learn how to make the workplace a creative place
▪ Evaluate the implications of various options before deciding on a course of action
▪ Use differing techniques for solving problems

Course Content:

Introduction and Objectives

The Importance of Creativity
▪ Review your own approach to creativity
▪ Identify barriers to creativity at work
▪ Fostering creativity at work

Creating a Creative Work Environment
▪ Factors that influence creativity
▪ Creative approach and innovation
▪ Running a meeting as a creative environment
▪ Individual motivators
▪ Managing the creative entrepreneur

Creative Thinking Techniques
▪ Six thinking hats
▪ Mind mapping
▪ Other lateral and logical techniques
▪ The “gurus” of creative thinking and rational process

Making Rational Business Decisions
▪ Apply techniques effectively and appropriately
▪ Introduce the 6 step problem solving wheel

Formal Problem Solving
▪ What is a problem?
▪ Introduce planning, problem solving
▪ Decision making and Total Quality, Kaizen
▪ Planning in teams

Review of Programme

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