Customer Service Adviser Apprenticeship @ Grace Office Supplies LTD

Website Grace Office Supplies LTD

Would you like to complete a customer service level 2? Would you like to earn £200 per week whilst learning? Don’t hesitate apply now!

Apprenticeship summary
Working week
Monday-Thursday 9:00am-4:30pm Friday 9:00am-4:00pm
Total hours per week: 37.50
Weekly wage
Expected duration
14 months

Vacancy description

Working in our admin team ensuring that high quality service is always being delivered to all of our customers. The successful candidate will also be responsible for marketing (social media, email, website orders) as well as handling inbound telephone calls & emails, and supporting our sales and accounts team.

Key responsibilities:

  • Handling all inbound calls and emails
  • Order Processing
  • Delivery Queries (Customer and Suppliers)
  • Customer and Supplier Returns
  • Quotations
  • Marketing Activity
  • General Admin

Desired skills

  • Pleasant Telephone Manner
  • IT Literate
  • A good knowledge of Social Media

Personal qualities

  • Confident
  • Hard Working
  • Can do Attitude
  • Ambitious

Training to be provided
Customer Service Practitioner Level 2 Apprenticeship Standard 
In house training to be provided by the employer
Functional skills in maths and English if required


To apply for this job please visit