Medical Receptionist Apprenticeship @ Grange Hill Surgery

  • Apprenticeship
  • B38 8RF

Website Grange Hill Surgery

Would you like to earn £250 per week whilst completing a well-recognised qualification? Grange Hill Surgery are looking for a new apprentice to join the practice! Apply now!

Main duties:

  • Greet patients and visitors
  • Book in, amend and cancel appointments
  • Receive and record requests for home visits
  • Ensure the appointment system is up-to-date
  • Respond and redirect all patient and visitor requests
  • Register new patients on the computer system
  • Advise patients of relevant charges for private services, accept payment and issue receipts
  • Ensure up-to-date maintenance of both filing systems
  • Undertake administration tasks
  • Ensure reception areas are kept tidy

What training will the apprentice take and what qualification will the apprentice get at the end?

  • Level 2 Customer Service Practitioner apprenticeship standard, which includes:
  • Level 1/2 Functional Skills in maths and English (if required)
  • End-Point Assessment (EPA)
  • In-house training to be provided by the employer 

What is the expected career progression after this apprenticeship?

  • Permanent position available

Desired skills and personal qualities

  • Communication skills
  • IT skills
  • Organisation skills
  • Administrative skills
  • Team working
  • Patience
  • Friendly
  • Polite

Things to consider

  • How will you travel to this vacancy daily?


  • GCSE or equivalent English (Grade 9-5) desirable
  • GCSE or equivalent Maths (Grade 9-5) desirable

Annual wage

  • £13,000

Working week

  • Monday – Friday, 37.5 hours a week
  • Total hours per week: 37.5

Expected apprenticeship duratio

  • 16 Months

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