Customer Service Apprentice @ INDUSTRIAL MEDICAL AGENCY LIMITED

Website INDUSTRIAL MEDICAL AGENCY LIMITED

Industrial Medical Agency is looking for a new apprentice to join their team earning £175 per week. Don’t miss out on this fantastic opportunity. Apply Now!

Working week
Monday to Friday 9:30 to 5:30
Total hours per week: 37.50

Weekly wage
£175.00

Expected duration
13 months

Possible start date
25 Feb 2022

Apprenticeship level
Intermediate Level Apprenticeship

Reference number
VAC001821160

Positions
1 available

Vacancy description

Duties to include:

Communicating over the telephone with clients and colleagues
Issuing letters to clients
Managing email inboxes
Use excellent customer service continuously
Organise and report data
Managing in-house computer systems
Dealing with incoming calls from clients and assisting appropriatetly
Collecting client information and completing the next steps
Arranging appointments with clients for other departments
 

Requirements and prospects
Desired skills

Attention to detail
Excellent communication skills and telephone manner
Strong numeracy and literacy skills
Sound knowledge of Microsoft and Excel packages
Previous experience within an admin-based role
 
Personal qualities

Ability to work independently and as part of a team
Punctual
Efficient
Be able to use your own initiative
Confident
Reliable
High level of motivation
Hard-working
 
Desired qualifications

A-C / 7-4 in GCSE English and maths or equivalent.

 
Future prospects

Progression within the business.

Things to consider
None specified. This message will not appear on the vacancy when it goes live

Training to be provided

Customer service Practitioner Level 2 Apprenticeship Standard
In house training from the employer
Functional Skills, if required