Kate Fenwick – Key Training Ltd

My name is Kate Fenwick and I am 18 years old. I decided when I was 16, that I did not wish to study at college or sixth form, I wanted to gain an apprenticeship. I attended an interview for the position of Recruitment Apprentice at Key Training, and was overwhelmed when I was offered the job. I was so excited to enter the world of work, however at only 16 with no work experience and fresh out of school, I was very nervous. I started working for Key Training in August 2014, 2 months after completing my GCSE’s. I was working on the main reception, and started my NVQ Level 2 in Recruitment Resourcing. I remember being very nervous and constantly asking questions, I made a few mistakes but I learnt from them. The support I received from my team and manager was amazing, they helped boost my confidence and showed me how to complete a variety of different tasks. Whilst I did find my qualification challenging, my Training Consultant and team helped me understand my units and gave great support.

After 9 months of working on the reception, I was fully settled in my role and had gained a lot more confidence. This came to be recognised as I was then moved from the reception, into the recruitment team. I was very happy and excited to be working closely with the recruitment consultants. I had a designated mentor and my manager was constantly giving me support as well as guidance. After 12 months, I finished my Level 2 NVQ and I then moved on to start completing my NVQ Level 3 in Advanced Customer Service. I became a Recruitment Resourcer, working closely with my mentor and completing more advanced recruitment duties. My Training Consultant was fantastic throughout my Level 3 qualification, I had so much help and guidance from her and she taught me a great deal. Finally, in September 2016, I had completed my NVQ Level 3 and was made a full-time member of the Key Training family.

The support I have received from my team, managers and training consultants throughout my apprenticeship and time here at Key Training has been outstanding. I learnt a great deal from them, they moulded me into the person I am today and I owe them a lot. I am turning 19 years old this month and will now be moving onto new pastures. I am so grateful to everyone that has helped me throughout my time here at Key Training, they have set me up to believe that through hard work and determination, I can achieve my goals and progress onto amazing opportunities.