Website Chat Host

Website Key Training Ltd

We are Key, we are 4D

35 hours p/week Annual Salary £18.5k As Chat Host, you will be the first point of contact for visitors to our website. We are looking for someone who can have engaging conversations with potential customers and offer advice and guidance on training solutions, Apprentice recruitment and Government funding available. You will need to have experience working in Training and Apprenticeships and have a strong sales background and a track record of meeting/exceeding targets.  The best Chat Hosts possess excellent customer service skills, are enthusiastic and find it easy to talk to people! (We encourage all personalities) What you will need to do:

  • Deliver excellent customer service at all times
  • Consistently demonstrate our company values
  • Work effectively as part of the Sales & Marketing team
  • Good interpersonal skills, treating every client as an individual, building rapport and strong relationships
  • Look for ways to exceed customer expectations
  • Possess the ability to engage with a wide range of people
  • Meet and exceed departmental KPI’s
  • Be yourself, we are looking for someone with a good personality and someone who is fun

Experience

  • Apprenticeships and Training
  • Good understanding of Social Media platforms and communication styles
  • Excellent communication skills
  • Excellent customer service skills
  • Good typing, spelling, and grammatical skills
  • Computer literate
  • Internet savvy, able to research and source content

20 days paid holiday per year + bank holidays Bonus Scheme Regular staff development

To apply for this job please visit odro.io.