Key Training Logo

Microsoft Teams

Course Code: MSTEAMS

Duration: ½ Day

Course Aims:

On completion of this course you will have a thorough understanding of the functionality available in Teams. You will create Teams and become a Team member, add channels and follow conversations within Teams as well as post and manage items.

Course Pre-requisites:

You do not need any previous experience of Teams but must have a basic understanding of Office 365 and using a PC including familiarity with a keyboard and mouse.

Course Objectives:
▪ Create and join a Team
▪ Add and manage channels
▪ Post, edit and reply to updates
▪ Add and work with Team files
▪ Create and attend Team meetings
▪ Work with Team tabs


Course Content:

Introduction to Teams
▪ What is Teams?
▪ Teams and Channels
▪ Public versus Private teams
▪ Access Teams through your browser and understanding the interface
▪ Download the Teams

Desktop app
▪ Using and navigating around the Teams Mobile App

Manage Teams
▪ Create, delete and join Public and Private Teams
▪ Change Team settings and add a picture
▪ Add Members/Owners
▪ Member/Guest Permissions
▪ Profile Management
▪ Set a Team as a favourite
▪ Grant external access

Work with Team Channels
▪ Create and manage a Channel
▪ Channel link and connectors
▪ Favourites/Follow
▪ Email to Channel
▪ Add and manage tabs

Conversations and Chats
▪ Conversation versus Chat
▪ Start a conversation
▪ Conversation threads
▪ Tag a Person, Channel, Team
▪ Like or save a message and mark as unread
▪ Status indicators
▪ and Group Private chat
▪ Add people to a Chat
▪ Formatting and Emojis, GIF’s and Stickers
▪ @mention
▪ Converting Chats and conversations to meetings

▪ Find Chats, Files, People
▪ Activity feed
▪ Search

Share Files
▪ Where to upload Files
▪ Share files
▪ Real time collaboration

Apps and Tab
▪ Display file shortcuts as tabs
▪ Create and display a

Microsoft Plan
▪ Add social feeds to a channel
▪ Link to SharePoint Online sites or libraries
▪ Other apps available

Team Communications
▪ Using Video or Phone audio
▪ Meetings/Conference Calls
▪ Scheduling and Joining Meetings
▪ Meeting tools
▪ Share Desktop

Key Affiliations

Youth Employment UK
Skills for health Quality Mark
Investors in people
Team Service Provider
European Union
Best Company 2019
Inspiring the future
Disability Confident Committed
RI Top 500
Cyber Essentials
5 Percent Club
RI Supplier Awards
REC Logo