Medical Receptionist Apprenticeship @ Netherfield House

Website Netherfield House

Would you like to earn £175 per week whilst gaining a qualification within the medical industry? This is the perfect opportunity for any motivated and enthusiastic individual.

Apprenticeship summary
Working week
Monday-Friday 9:00am-5:00pm 1 hour lunch
Total hours per week: 37.00
Weekly wage
Expected duration
14 months

Vacancy description

Job Responsibilities:

  • Deal with all general inquiries from patients, Receive and make telephone calls as required.  Divert calls and take messages, ensuring the accuracy of detail and prompt appropriate delivery
  • Enter requests for home visits into the visit book, print all relevant patient data and ensuring the careful recording of all relevant details and where necessary refer to On Call Doctor.
  • Action repeat prescription requests and ensure that they are ready for collection by the patient within 72 hours, either on the computer or manually
  • Advise patients of relevant charges for private (non-General Medical Services) services, accept payment and issue receipts for same
  • Enter patient information on to the computer as required for new registrations and patient changes
  • Undertake any other additional duties appropriate to the post as requested by the Practice
  • Manager and Senior Medical Receptionist 
  • Undertaking Hub duties in relation to the Vaccination Centre and associated Practice requirements at the Hub
  • Complete SystmOne tasks as and when they produced
  • To keep reception areas tidy

Main areas the candidate will need to know about: 

  • Confidentiality
  • Health & Safety
  • Equality and Diversity
  • Quality

Desired skills

  • Computer Literate
  • Ability to make efficient use of resources
  • High level of motivation
  • Good social skills
  • Attention to detail
  • Excellent communication skills

Personal qualities

  • Punctual 
  • Responsible
  • Adaptable
  • Efficient

Training to be provided

Customer Service Practitioner Level 2 Apprenticeship Standard 
In house training to be provided by the employer
Functional skills in maths and English if required



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