COVID-19 FAQs for Employers

Can my apprentice work from home?

Yes, they can and we encourage them to do so. Our Learning Practitioners have access to Zoom and MS Teams to deliver online sessions as well e-learning resources and of course phone.


Can I still recruit and Apprentice?

Yes we can. We are still getting lots of apprentice applications and are able to support you with telephone or video interviews.


Can an apprentice be furloughed ?

Yes, they can. Apprentices are employees and qualify for furlough. They can and should also carry on working towards their apprenticeship while on furlough. This is the ideal time for apprentices to work on their 20% off-the-job training requirement.


How long can someone be on a break in learning?

If you are considering a break in learning for your apprentice please call to discuss your options as they do vary depending on individual circumstances.


I am having to move staff into different and/or business critical roles that aren’t related to their apprenticeship. What happens to their apprenticeship?

It is our goal that apprentices can promptly resume their apprenticeship and continue to successful completion of end-point assessment. Funding rules currently state that a break in learning must be initiated by the apprentice. Employers and training providers can now temporarily also report and initiate a break in learning where the interruption to learning is greater than 4 weeks. This guidance document sets out what employers and training providers need to do when breaks in learning are more or less than 4 weeks, and if that break commences during or after March.

If that move becomes permanent, you should look to see which alternative apprenticeship your apprentice can transfer to at Find Apprenticeship Training and liaise with your training provider in the usual way.


How can I use training to keep my staff engaged while they are working from home?

Learning and training is a great way to keep your staff who are working from home motivated, engaged and connected. We have a wide range of courses and learning programmes to suit all of your needs. Get in touch to find out more


I have furloughed some of my staff, is there anything I can do to support them more?

Yes you can, furloughed staff are still able to engage with training. We can offer a range of impactful and interesting learning that will support their professional development during this time.


What do I do if I think an apprentice is not well enough to work (especially in a health setting)?

Employers should follow the government’s guidance for employers and businesses on coronavirus (COVID-19).


Should employers use the ‘Stop’ or ‘Pause’ apprentice facility in the apprenticeship service?

If your staff are still working on their apprenticeship then you don’t have to do anything. We will continue to support your staff remotely.

If you do have to pause the apprentices training please use ‘Pause’ not ‘Stop’. Using ‘Pause’ will stop payments temporarily and allow the employer and apprentice to resume the apprenticeship at a later date.