How the Fourth Industrial Revolution will Reshape Staff Training

The Fourth Industrial Revolution is upon us, and it’s characterised by the rise in automation and the growth and importance of the Internet of Things. Industries are becoming more automated day-by-day; we can see this from the use of automated chatbots for customer service and machinery doing jobs which people used to do. With industries self-managing or fully automated, the roles we play differ too, with more demand in advisory industries and roles in new and emerging sectors. Retraining or approaching training in new and different ways will be key to thriving in this latest industrial growth period.

How is the Fourth Industrial Revolution impacting different Industries?

Automation is at the heart of the Fourth Industrial Revolution and this means some industries are able to operate at a significantly reduced workforce, which in turn, means employees need to look for different job roles or may have to consider retraining completely. The following industries are some where automation and the impact of the change may be most strongly felt:


Robotics in healthcare is becoming much more common. Human error can be extremely dangerous in a health setting, so robotics are being used to make the sector more efficient and effective, as well as improving the speed of service. Roles which were traditionally manual, and analogue will require employees with much stronger digital skills.


The last twelve months has taught us a lot about how retail can no longer be based solely in bricks-and-mortar stores. Online shopping and eCommerce are a basic expectation for the modern consumer and retail staff have already been encouraged by government campaigns to look at building their digital skillset so their value to their employer is still there once the retail store numbers decrease and an further move to the virtual world takes place.


The government has once again pushed for a more digitised focus for the finance world, even when it comes to your taxes. They are pushing to “Making Tax Digital” and the developments and innovation within Fintech mean that employees in this sector need to ensure their digital and technological knowledge is as good as it can be to remain competitive.

Preparing your Staff for the Fourth Industrial Revolution

Automation is already upon us so savvy business owners will already have been ensuring their staff are well-versed in the relevant digital skills for their businesses. Implementing a culture of and commitment to continued professional development for all staff ensures no one is left behind.

Regular training will ensure all staff are up to date with industry developments, if this means leaning towards a more digitised future, or not. As a business owner you should recognise if your staff are missing skills or relying upon those which may soon be of little value and look to equip them with a new skillset to flourish at the business evolves.

Concern over jobs being stolen by robots is a sensationalist way of looking at the advent of automation. Instead, consider it a chance to reskill and redevelop your workforce and utilise their best skills in a way which works with the latest technology, not against it.