The most effective workforce is one which can actively help when staff shortages become an issue or when there is an emergency, tight deadline, or any situation where you need all hands to the deck. Cross-training your employees helps to boost your workforce in general and can be great for bringing the team together too. Here we are looking more closely at the benefits of cross-training.
Cross-training employees means giving your employees the chance to upskill in areas different to their regular working practices and job description. It can mean ensuring all employees are trained to a certain level in core business areas such as the induction process, basic accounting, or client prioritisation. Cross-trained employees can ensure things run smoothly so those needed in their specialised areas, at any given time, can focus on their core business values and those who need to focus on their specialised area may change from day to day, showing how important cross-training across the enterprise can be.
Top Benefits of Cross-Training
Your business and your employees can all benefit from cross-training and here are the key advantages of opting to cross train your staff.
1. Easier and More Effective Collaboration
All your employees should be particularly skilled in their chosen business area but having some skills in other areas too makes them even more valuable. If your employees are trained in other areas they will be more willing to collaborate and can do so more effectively too. Collaborations will be more effective is less time is spent on teaching people the ropes.
2. Fantastic ROI
Bringing in new and qualified employees is always a boost for a company, but it can come with a significant price tag. If you instead look to upskill those you have and utilise the skillset available to you already, it can be both motivational and cost saving. Your return on investment will be significantly higher and cross-training empowers staff to share their skills too. This brings down the costs of employee onboarding and motivates your team further.
3. Encourages and Boosts Employee Retention
Employees who feel valued commit to your company long-term. What’s more, if you ensure you have employees with cross-trained skills, your company can still run effectively if an employee does need to leave for any reasons. Cross-training can help keep the business ticking along at times where you need to bring in new staff, without too much stress.
4. Improve Motivation across the Company
Employees who always have a focus and new and engaging tasks to keep focused on are much more motivated. The idea of a dead-end job is the worst scenario for any employee so a cross-training scheme where new skills can be consistently learned is ideal for any workplace and keeps motivation at a higher level than if people are simply left to their singular job with no opportunities to grow and develop.
5. Improves the Agility of your Enterprise
Cross-training allows for you to get a real feel for the innate skills and experiences of your existing employees. Most cross-training will take place on the job and you’ll get a first-hand chance to see if any of your employees have hidden skills and talents you weren’t aware of. This can come in use when you’re looking for employees for new projects or in specialist areas, in turn allowing you to bid for more contracts or take on more work in areas you may not have considered.
The only discernible problem you may find with cross-training is that employees feel there is too much demand on them. It is important to not to overload employees with additional work but include any cross-training within their schedule so it enriches their work, rather than giving them too much to do.
At Key Training we offer a wide range of courses for businesses looking to upskill and cross-train their workforce. Get in touch to find out more