Customer Service Apprenticeship @ OSKAP LIMITED


Would you like to earn £200 per week completing a qualification and learning at the same time? Do you have an interest in customer service? If so apply now! Do not miss out on this opportunity!

Apprenticeship summary
Working week
Monday – Friday 9:00am – 5:00pm 30 Minute Lunch
Total hours per week: 37.50
Weekly wage
Expected duration
16 months

Vacancy description

You will be required to:

  • Meet and greet visitors in a friendly and helpful way – doing your best to provide an excellent level of customer service
  • Deal with deliveries, checking delivery notes and invoices. Reporting any problems to your line manager
  • Organise tenants’ files and documents, to carry out the  right to rent checks
  • Assist tenants with any maintenance queries ensuring they are reported correctly
  • Liaise with landlords, tenants and contractors to schedule repair dates
  • Deal with new enquiries, ensuring these are correctly logged and information delivered to  potential new tenant
  • Assist with property inspections and viewings
  • Keep the office clean and tidy
  • Attend to telephone calls and emails promptly in a professional and courteous manner
  • Develop a good understanding of fault reporting software
  • Assist with marketing initiatives and promotions
  • Undergo training as may be required to develop your skills and abilities
  • Undertake any other duties that are within your capability for which you have received training and are necessary for the operation of the business

Desired skills

  • Excellent written and verbal communication skills
  • Good IT skills
  • Efficient

Personal qualities

  • Responsible & reliable
  • Have lots of initiative
  • Team player
  • Well presented
  • Keen to learn
  • Interested in delivering excellent customer service


Training to be provided

Level 2 Customer Service Practitioner apprenticeship standard, which includes:

Level 1/2 Functional Skills in maths and English (if required)







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