Customer Service/ Operations Clerk Apprentice @ Republic Cargo Systems Ltd

Republic Cargo Systems Ltd

Republic Cargo Systems Ltd are looking for a brand-new apprentice to join their team! If you are an organised individual with an eagerness to start your career within the industry, then apply now!

Apprenticeship summary
Working week
Monday – Friday, 8.30am – 5.00pm
Total hours per week: 37.50

Weekly wage
£175.00

Expected duration
14 months

Possible start date
19 Jan 2022

Apprenticeship level
Intermediate Level Apprenticeship

Reference number
VAC001781755

Positions
1 available

Vacancy description

The job role will include but not be limited to:

Preparing bookings ready for shipment including generating shipping documents
Liaising with suppliers, including airlines and transport operators
Track shipments and update & support clients in the shipment process
Deal with customer service enquiries and queries
Ensure any operational issues are documented and made aware to the reporting manager
Closing the job, updating costings and producing invoice
Process invoice queries and check purchase invoices are correct
 
Requirements and prospects
Desired skills

 Computer literate
A good team player
Possess the ability to handle & resolve any issues with support
Ability to work on own initiative
Excellent communication skills, written and verbally
Willingness to learn new systems and processes
 
Personal qualities

Patient
Outgoing
Confident on the phone
Prompt
Polite
Good time keeping
Mature
 
Desired qualifications

GCSE’s graded A*-C (9-4) in maths and English are desired but not essential
 
Future prospects

Full time role available to the right candidate
 

Training to be provided

Customer Service Practitioner Level 2 Apprenticeship Standard
Maths and English functional skills (if required)

To apply for this job email your details to Natalie.parry@keytraining.co.uk.