Optical Assistant Apprenticeship @ Specsavers

  • Apprenticeship
  • NE29 6QA

Website Specsavers

Working week

Mon-Sat 8.30am-5pm

Total hours per week:

40.00

Weekly wage

£200.00

Expected duration

15 months

Possible start date

15 Jul 2021

Apprenticeship level

Intermediate Level Apprenticeship

You will receive thorough training and development to enhance your understanding of optical products, so previous Optical experience is not always necessary, but a passion for fantastic c ustomer service is a must! Some of the key tasks are as follows

• Explore customer needs thoroughly, and approach customers to offer
assistance
• Good knowledge of Specsavers products, especially single vision lens
types and treatments
• Understand visual perception and basic visual defects
• Analyse prescriptions accurately, and dispense single vision lenses
accordingly
• Ensure collections are conducted in a professional manner ensuring fit,
comfort and visual acuities are checked accurately
• Book and change customer appointments on the in store computer
system
• Operate the till effectively and accurately
• Understand and apply NHS practices and procedures
• Work to Specsavers Customer Service Standards, communicating , communicating effectively with all customers throughout the customer journey
• Actively seek to improve your own skills and product knowledge
•Participate in creating a positive team spirit within the store, by actively seeking to improve your own knowledge and skills.

Requirements and prospects
Desired skills

  • Good communication skills both written and verbal
  • Able to work independently 
  • Can follow instructions
  • Work towards deadlines
     
    Personal qualities
     
  • Outgoing 
  • confident 
  • comfortable talking to people
  • Chatty and bubbly
     
    Desired qualifications
     

A-C/ 9-4 in maths and English are desirable, however not essential
 
Future prospects
 

Progression within the company

To apply for this job email your details to lauren.gulliver@keytraining.co.uk.