Apprentice Customer Service Administrator @ Speedy Freight

  • Apprenticeship
  • HP18 0XB

Speedy Freight

Working week
The working week will consist of a routine, Monday-Friday, 9:00am-5:00pm (with a 1-hour lunch). Total hours per week: 35.
Total hours per week: 35.00
Weekly wage
£200.00
Expected duration
15 months
Possible start date
13 Jun 2021
Apprenticeship level
Intermediate Level Apprenticeship
Reference number
VAC001713482
Positions
1 available
Vacancy description
 

They are looking for an enthusiastic individual who can work using their own initiative, able to work in a small team and communicate to customers to an excellent standard over the phone.

This is a fantastic opportunity to learn from an experienced team, work towards a well-respected qualification and earn an excellent wage! The successful individual will have the opportunity to progress and grow within a well-respected company with the position available at the end of the apprenticeship for the right candidate.

The job role is varied but the main duties will include:

Using 3 web-based systems
Pricing of jobs
Allocating jobs to drivers
Taking prices from drivers
Managing jobs from customers, including pricing of those jobs
Manging incoming emails
Sending confirmation emails to customers
Support and Training will be provided throughout.

 

Requirements and prospects
Desired skills
 

Excellent communication skills
Able to work on their own but also as part of a team
Ability to multi-task
A willingness to learn and develop new skills
Hard working with a good work ethic and self-motivated
 
Personal qualities
 

Polite
Honest
Reliable
Attention to detail
 
Desired qualifications
 

GCSEs at grades A*-C/9-4 (or equivalent) in maths and English are desirable but not essential.

 
Future prospects
 

Possibility of full-time employment upon successful completion of this apprenticeship.

 
Things to consider
None specified. This message will not appear on the vacancy when it goes live

To apply for this job email your details to callum.harris@keytraining.co.uk.