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Janet has been fantastic and not only delivered what I needed to do but been an understanding, listening ear and I will miss her.

I am just wanting to finish my experience with yourselves on a great note and say a big thank you. 

I started my course sometime ago and unfortunately had a few bad experiences with some tutors and some lost work etc but I had my faith restored when Janet Henderson got in touch and talked me round to picking my work back up and completing my course. 

Janet has been fantastic and not only delivered what I needed to do but been an understanding, listening ear and I will miss her. 

I have had some difficult times and Janet has made me feel better and lifted my confidence and got me back on track. 

She listened about work that was lost and looked into things further knowing it was distressing me. 

She also worked with my fears and gave me confidence to speak out. 

As well as Janet I’d like to thank Phil that gave me ICT key skills support weekly and on the day of my exam. 

He had so much patience and put me at ease knowing my fears of computers. 

The way he delivered the training really made it stick as I’ve had ICT training throughout the years and got stressed and not taken it in but this time I actually enjoyed learning things on word, excel and PowerPoint and will now use them daily in my job role. 

I was a nervous wreck the day of the exam but both had faith in me and made me relax, and at the end of the exam they put me at ease saying I looked relaxed and they had a good feeling I would pass and this stopped me worrying the week I waited for results. 

Was lovely to receive emails from both saying well done when I passed. 

Please thank them both from me I would have given up if it wasn’t for both of them. 

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