Digital Marketing & Customer Service Assistant Apprenticeship @ Venus Bridal Uk Ltd

  • Apprenticeship
  • DH6 2ND

Website Venus Bridal Uk Ltd

Working week 

9am-5.30pm Monday – Saturday (30 Minute Lunch) Total hours per week: 40.00 Total hours per week: 40.00
Weekly wage

Expected duration

15 months
Possible start date

02 Aug 2021

Apprenticeship level

Intermediate Level Apprenticeship

Vacancy description

With over 25 years of experience in bridal wear, we know what customers want when choosing their dress. That’s why we give all of our brides helpful, honest advise and support when selecting the dress whilst giving them the room they need to make that all important decision.

-Interacting with customers on social media: Facebook, Instagram, Pintrest & Tik Tok.
-Answering social media inbound queries
-Booking Appointments
-Making Tik Tock / Instagram videos promoting the business and stock
-Updating new stock lines & sale items as and when required
-Photographing and profiling stock for social media
-Showcasing the best and trending wedding dress to customers.
-Assisting the Bridal shop as customer service assistant.
-Advising customers on the latest trends & brands in Bridal fashion using the knowledge gained from profiling online stock.
-Liaising with colleagues to advise on updated stock/sale items & bridal fashion trends.
-Assisting with dress alteration and sizing, directly liaising with customers to ensure they have the ultimate wedding shopping experience.
-Upselling new stock, fashion trends and accessories
-Assisting in decoration of the shop
-Provide individual and dedicated services to different customers.

-Payment processing

Requirements and prospects

Desired skills

-Excellent Social Media skills & knowledge
-Excellent Grammar skills
-Intuitive & forward thinking
-Well presented
-Added bonus: Sewing Skills

Personal qualities

-An interest in bridal accessories fashion
-Love social media!
-Easy to get on with
-Outgoing & chatty

Desired qualifications

A-C (8-4) in maths or English or equivalent 

Future prospects

Full time position available to the right person after the Apprenticeship 

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