Apprentice Virtual Customer Administrator @ Virtually There Limited

  • Apprenticeship
  • BS9 4PN

Website Virtually There Limited

​Working Week

Total hours per week: 30.00
Weekly wage To be agreed upon appointment


Expected duration 15 months

Possible start date 21 Jun 2021

Apprenticeship level Intermediate Level Apprenticeship

Vacancy description

Our Client is looking for an Apprentice Virtual Customer Administrator to help manage our clients post requirement and love working together, with us, to ensure that our clients get an unprecedented level of service.

This is a fantastic opportunity to learn from an experienced team, work towards a well-respected qualification and earn an excellent wage! The successful individual will have the opportunity to progress and grow within a well-respected company with a full-time available at the end of the apprenticeship for the right candidate.

The job role is varied but the main duties will include:

Managing a large volume of post on behalf of our clients
Scanning and emailing post to agreed timescales
Coordinating our partners and couriers 
Delivering the highest levels of customer service to clients
Providing cover to the Virtual Receptionist teams; promptly and efficiently taking and relaying messages to clients
Requirements and prospects Desired skills

Excellent communication skills
Able to work on their own but also as part of a team
Ability to multi-task
A willingness to learn and develop new skills
Accurate and timely data entry skills
A confident telephone manner with good interpersonal skills
Personal qualities

Willing to get stuck in
Driven and eager to succeed
Good IT, communication and telephone skills
A good standard of education, A-Level is desirable
Desired qualifications

Grades A-C (8-4) in maths and English are essential for this role 
Future prospects

There is an excellent opportunity to gain a full-time role if the apprentice is willing to work hard for their achievements.

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