MB-210T01 Dynamics 365 for Customer Engagement for Sales

Microsoft Technical

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Course Length: 1 Day

Delivered: Virtually


Microsoft Dynamics 365 for Sales is an end-to-end application to manage the handling of customers and potential customers® tracking data against sales goals, automating your best practices, learning from your data and more. This course may earn a Credly Badge.


Familiarity of business applications and the desire to customize and implement them for your business.


A Dynamics 365 Customer Engagement Functional Consultant is responsible for performing discovery, capturing requirements, engaging subject matter experts and stakeholders, translating requirements, and configuring the solution and applications. The Functional Consultant implements a solution using out of the box capabilities, codeless extensibility, application and service integrations.


After completing this course, you will be able to:


1 - Sales Overview

2 - Working with Opportunities

3 - Quotes to Orders

4 - Sales Analytics and Insights

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