MB-220T00 Dynamics 365 for Marketing

Microsoft Technical

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Course Length: 4 Days

Delivered: Virtually


This course will review the marketing application configuration needed to drive business growth. It will also dive into lead management, marketing forms and pages, segmentation, and email marketing messages. All these pieces are tied together through interactive customer journey design, including event and survey configuration. This course may earn a Credly Badge.


Knowledge of the Dynamics 365 platform and an understanding of basic marketing principles.


This course is designed for IT or marketing professionals who want to learn how to leverage Dynamics 365 Marketing for businesses.



1 - Module 1: Configure Dynamics 365 Marketing

2 - Module 2: Manage customers in Dynamics 365 Marketing

3 - Module 3: Manage marketing forms and pages

4 - Module 4: Manage segments and subscription centers

5 - Module 5: Manage emails and journeys in Dynamics 365 Marketing

6 - Module 6: Manage events

7 - Module 7: Create surveys with Dynamics 365 Customer Voice

8 - Module 8: Analyze insights in Dynamics 365 Marketing

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