Course Code: OUT19L1
Duration: 1 Day
COURSE AIMS:
This course is designed for any person who needs to obtain a good understanding of the main features and functionality of Microsoft Outlook.
COURSE PRE-REQUISITES:
You should also be able work in a Windows environment and know how to select icons and menus to invoke program commands and specify options and settings in dialog boxes.
COURSE OBJECTIVES:
On completion of this course delegates will be able to:
- Identify the main components of the Outlook environment
- Compose, send, reply and forward messages
- Work with attachments in messages
- Add signatures to messages
- Use automatic replies
- Manage and view messages
- Manage contacts
- Schedule appointments
- Schedule meetings
- Create and edit tasks
COURSE CONTENT:
Introduction and Objectives
Exploring Outlook
- The Outlook interface
- The Ribbon and Quick Access Toolbar
- The Folder Pane, Reading Pane, People Pane and To-Do Bar
- Changing folder views
Basic Outlook Messaging
- Starting a message
- Using the address book
- Typing message text
- Changing the message format
- Sending a message
- Reading a message
- Viewing sent messages
- Responding to Messages
- Replying to and forwarding a message
- Printing a message
- Deleting a message
Managing Messages
- Flagging a message
- Sorting messages
- Creating and managing mail folders
- Moving messages between folders
- Using Favourites
- Using Automatic Replies (Out of Office Assistant)
Appendix> Working with Notes (if time)
- Creating and amending notes
- Viewing, printing and deleting notes
Additional Message Components
- Creating and using signatures
- Creating and using 'Quick Part'
- Inserting an attachment in a message
- Opening and saving attachments
- Previewing file attachments
- Inserting hyperlinks in messages
Scheduling with the Calendar
- Exploring the Outlook calendar
- Scheduling an appointment
- Scheduling an event
- Scheduling a recurring appointment or event
- Editing calendar items
- Printing and deleting calendar items
- Managing Meetings
- Scheduling a meeting
- Responding to a meeting request
- Managing meetings and invitees
- Creating calendar groups
Working with Contacts
- Adding a contact
- Viewing contacts
- Editing contacts
- Printing and deleting contacts
Working with Tasks
- Adding and amending tasks
- Marking a task as complete
- Viewing tasks
- Printing and deleting tasks
Action Planning
Review of Programme
