Positive Personal Impact (1 Day)

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‍Course Code: IMAGE

Duration: 1 Day

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COURSE AIMS:

Make a powerful impact!

First impressions count. Get yourself noticed in a positive way and make a real difference to your relationships with both colleagues and customers.

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COURSE PRE-REQUISITES

This programme is for you if you want to find your own personal power, deal effectively with conflict and project a stronger image. You will discover your own personal style and learn how to use communication techniques and body language that will help you to realise your true potential.

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COURSE OBJECTIVES:

‍On completion of this course delegates will be able to:

• Reassess your self-confidence and self-esteem
• Understand the importance of portraying the correct image
• Understand how to improve relationships with others
• Develop a positive, confident style
• Develop assertive behaviour
• Understand the importance of attitude and motivation

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COURSE CONTENT:

Introduction and Objectives

• Build self-confidence and self-esteem
• Reflecting on yourself image and projection
• Understanding the significance of inter-personal skills
• Assessing your style and image

First Impressions Count

• Improve first and lasting impressions with a positive self-image
• Using effective body language
• Using positive verbal skills
• Projecting confidence
• Powerful communications skills
• Effective questioning and active listening skills

Communicating Your Message Effectively

• Assertive communication
• Making your point
• Displaying empathy    
• Projecting a powerful image
• Understanding how you project yourself
• Discover your true potential

Projecting a Powerful Image

• Understanding how you project yourself
• Discover your true potential

Analysis of Your Behaviour

• Behaviour - getting it in perspective
• The importance of integrity and congruence

Assertiveness

• Gaining confidence when dealing with people at all levels
• How to communicate assertively
• Dealing with criticism

Motivational Skills

• Self-motivation, setting goals for success
• Seek to motivate from the inside out
• Persuading and influencing while maintaining motivation

Action planning

Review of Programme

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Pricing from

Dedicated Courses

Virtual - £1,135 for up to 8 delegates

Onsite - £1,350 for up to 10 delegates

Public Schedule Courses - N/A

Notes

Onsite prices are for courses in London. For other locations, trainer expenses will apply.

All prices displayed are exclusive of VAT.

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