Situational Leadership (Half Day)

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‍Course Code: COPING

Duration: Half Day

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COURSE AIMS:

This session is designed to enable managers and leaders to understand and utilise Situational Leadership to acknowledge individuality of their team members so that they use the most appropriate methodology to develop, grow and motivate their people.

We will look at the Hygiene factors and the Motivation factors that enable individuals to feel satisfied and rewarded in the workplace thereby increasing the levels of trust in all levels of the organisation.

COURSE PREWORK:

All attendees will complete:

• Situational Leadership Questionnaire
• Maslow's Motivation Questionnaire

COURSE OBJECTIVES:

On completion of this course delegates will be able to:

• Recognise their own default style of Leadership and be able to tailor their approach to meet the needs of the people they are managing and leading - one size does not fit all
• Gain increased levels of self- awareness- understand the impact they have on others
• Understand the importance of motivating others, especially in a constantly changing and challenging environment
• Understand what knowledge, skills and behaviours underpin successful leadership and management

COURSE CONTENT:

Introduction and Objectives

What is Situational Leadership

• Understanding your default setting
• Recognise where your team is from a development and capability perspective
• Choose the right leadership mode to fit the situation
• How have they been managed in the past
• Where they sit on the model

Behaviours and Skills of a successful leader

• Listening and questioning techniques
• Giving and receiving feedback
• Developing assertiveness techniques
• Verbal and non-verbal communication
• Communicating effectively

Motivation

• Maslo>s hierarchy of needs
• Herzberg Hygiene factors
• Link to Service Profit Chain

Emotionally engaging others during change

• Find out what drives and empowers people to embed and reinforce change
• WIIFM

Case studies

• Practical application of the models

Action planning

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Pricing from

Dedicated Courses

Virtual - £845 for up to 8 delegates

Onsite - £975 for up to 10 delegates

Public Schedule Courses - N/A

Notes

Onsite prices are for courses in London. For other locations, trainer expenses will apply.

All prices displayed are exclusive of VAT.

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