Writing Effective Letters and Emails

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‍Course Code: EFFEMAIL

Duration: Half Day and 30 Mins Follow-Up Session

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COURSE AIMS:

Appreciate the importance of these vital business tools.  In this world of instant communication, we are becoming used to using a shorthand style for emails and texts. However, in the corporate world, we are still expected to be able to express ourselves clearly using the written word.

COURSE PRE-REQUISITES:

This programme is for you if you want to learn tips and protocols for clear and efficient emails and letters.

COURSE OBJECTIVES:

On completion of this course delegates will be able to:

• Plan emails and letters effectively
• Address the reader's needs and expectations
• Use punctuation, sentences and paragraphs correctly
• Produce clear, accurate written work that addresses the reader's needs

COURSE CONTENT:

ONLINE GROUP SESSION

Introduction and Objectives

Writing to Communicate

• Key principles of effective business writing
• Analysing the audience

Systematic Approach

• A writing template
• Gathering and organising information
• Structure your written work
• Using visuals: graphs, tables, diagrams

Punctuation

• Why accurate punctuation matters
• Essential rules of punctuation
• Using spell check and grammar check

Clarity of message

• Tips for writing in plain English
• Proofreading tips

ONLINE ONE TO ONE SESSION

A focused session tailored to individual needs

Applying the learning

• Delegates revise examples of their own written work in line with the principles covered in the group session
• One to one session (up to 30 minutes per person) with trainer reviewing the changes and exploring other writing difficulties

Practical Exercises

Action Plan

Review of Programme

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Pricing from

Dedicated Courses

Virtual - £1,595 for up to 8 delegates

Onsite - £1,895 for up to 10 delegates

Public Schedule Courses - N/A

Notes

Onsite prices are for courses in London. For other locations, trainer expenses will apply.

This course is split into 2 sessions. Session 1 - half day, Session 2 - 30 minute 1 to 1 virtual

All prices displayed are exclusive of VAT.

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