Level 2 Certificate in Understanding Behaviour That Challenges

side by side training

LEVEL 2 CERTIFICATE IN UNDERSTANDING BEHAVIOUR THAT CHALLENGES

Challenging behaviour is causing increasing concern today, as many individuals have increased levels of stress and uncertainty in their lives. This behaviour can be due to factors such as anxiety, neglect, abuse, learning disabilities and conditions like dementia. Understanding the causes of challenging behaviour is the first step towards finding ways to support individuals and manage their behaviour.

COURSE CONTENT

• How behaviour can be perceived as challenging
• Underlying issues that affect behaviour and the impact it can have on others
• How to identify behavioural changes and triggers that may escalate the behaviour
• Strategies and support plans that can promote positive behaviour
• Legislation that protects the rights of the individual
• The impact communication can have on the management of behaviour that challenges
• Positive reinforcement and techniques to de-escalate behaviour
• Referral services available to support themselves and the individual
• The importance of reflection following an incident of behaviour that challenges and the consequences of their actions