Communication Skills

Course Code: EFFCOMM
Duration: 1 Day

Our effective communication programme reveals the secrets to truly meaningful dialogue, which is understood by all parties involved. It demonstrates how we can create a more harmonious and productive environment by relating in more constructive and co-operative ways. It will also show you how to meet personal needs without compromising the needs of others.


On completion of this course delegates will be able to:
• Understand the process of communication
• Recognise the functions of communication
• Be aware of communication flow to understand the impact of your message
• Improve listening and questioning skills
• Recognise barriers and learn how to overcome them to avoid miscommunication and communication breakdowns
• Learn how to select the right medium of communication