Course Code: EFFCOMM
Duration: ½ Day
This practical and interactive session gives participants the chance to explore their current communication approach and gives them tips and techniques to adapt to various audiences to get the best outcomes.
This programme is for you if you want to enhance your effectiveness in two-way communication.
On completion of this course delegates will be able to:
• Understand the process of communication
• Recognise the functions of communication
• Be aware of communication flow to understand the impact of your message
• Improve listening and questioning skills
• Recognise barriers and learn how to overcome them to avoid miscommunication and communication breakdowns
• Learn how to select the right medium of communication