writing effective letters and emails

Writing Effective Letters And Emails

Course Code: EFFEMAIL
Duration: ½ Day with follow up
Delivered: Virtually

Appreciate the importance of these vital business tools. In this world of instant communication, we are becoming used to using a shorthand style for emails and texts. However, in the corporate world, we are still expected to be able to express ourselves clearly using the written word.

This programme is for you if you want to learn tips and protocols for clear and efficient emails and letters.


On completion of this course delegates will be able to:
• Choose when to send an email and when to use other forms of communication
• Understand how to use different kinds of documents
• Plan emails, letters and short reports efficiently and effectively
• Address the reader’s needs and expectations more effectively
• Use punctuation, sentences and paragraphs correctly
• Create a written style that is interesting and easy to understand
• Email greetings, signatures and email policies