Let's upskill your team

Team Leader Supervisor

A Team leader or ​supervisor is a first line management role, with operational and project responsibilities or responsibility for managing a team to deliver a clearly defined outcome.

They provide direction, instructions and guidance to ensure the achievement of set goals. Working in the private, public or third sector and in all sizes of organisation, specific responsibilities will vary, but the knowledge, skills and behaviours needed will be the same whatever the role.

Key responsibilities are likely to include supporting, managing and developing team members, managing projects, planning and monitoring workloads and resources, delivering operational plans, resolving problems, and building relationships internally and externally.

Course Level

Level 3

Total Funding


5% Contribution
(Fees are plus VAT)



12 months plus EPA (approx. 3 months)

Syllabus Calendar
Awarding Body
Professional Body
Optional or included






Your Commitments

Off the job training - around 6 hours per week

What is off the job training?

Delivery Model

Learning with a coach via

Microsoft Teams / Zoom

End Point Assessment

  • Knowledge test
  • Portfolio & Interview
  • Project & Presentation

Donna Beeson-Etty  of GatenbySanderson commented,

"I have seen a significant improvement in the Managers confidence in his role as he has progressed through the stages of the course. What works particularly well with the Key Training Leadership course is the mix of training/ learning sessions combined with the work-based coursework and mentor support."


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We're ready to answer your questions about upskilling your workforce, boosting your junior talent or putting together bespoke training plans.

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